Team Leader

Company Name:
Nebraska Book Company
## Requirements
NECESSARY SKILLS AND ABILITIES:
Experience leading and motivating a team
Must demonstrate proficiency in speaking, writing, and reading of the English language
Ability and desire to problem solve, prioritize, and multi-task in a fast-paced environment
Knowledge of Microsoft Office products (Word, Excel)
Must have guest service skills and be able to interact with guests in an effective manner
Basic mathematical skills, ability to count and provide change for monetary transactions
Ability to move and handle boxes of merchandise and/or textbooks including lifting up to 50 lbs. in a safe manner
## Job Description
THE TEAM LEADER DELIVERS ON THE COLLEGE STORES MISSION BY:
Regularly acting as designated manager for opening and closing store, resolving questions and issues, and maintaining loss prevention standards
Training, recognizing, and providing team members feedback through active performance management
Leading team to accomplish store goals through task assignment and follow up
Supporting store operations including general store opening and closing duties, running cash registers, and maintaining a clean and well-stocked sales floor and backroom
Supporting adherence to payroll plans
Supporting efforts to plan, prepare, and execute textbook back to school and buyback periods
Providing excellent guest service by modeling and leading team members to greet each guest with, "Hi, How can I help you?" and eliminating excessive wait times at cash registers
Providing superior service to on-line guests by promptly filling and shipping web orders and addressing guest questions and comments
Protecting company assets by adhering to operational best practices and monitoring suspicious activity
Ensuring store is in legal compliance with all company, state, and federal guidelines
Other duties as assigned
Nebraska Book Company - Neebo is an equal opportunity employer
Requisition Number: 1418
Job Title: Team Leader
Area of Interest: Retail
Location: VIRGINIA STATE UNIV BOOKSTORE - 1 Hayden Dr.
City: Petersburg
State / Province: Virginia

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